FAQ's
Which surfaces work best for setup?
Any level surface, including grass, turf, concrete, asphalt, cement, pavers, and athletic courts. For your safety and to avoid damage to our bouncers, we unfortunately CANNOT set up on gravel/rocks or on/near dirt and uneven surfaces. If you are unsure your surface will work, please send us some photos of the space before you book and we’ll let you know whether or not it will work.
Can the bounce houses be used indoors?
If you have high ceilings, the bounce houses are a perfect option for you! Please check the height of the unit is less than the height of the ceiling. A gymnasium, auditorium, or any large venue would be a great place for our rentals.
How many people can bounce at one time?
Our larger bounce houses have a maximum weight capacity of 700 pounds, or 6-7 children/4-5 adults, whichever is exceeded first.
The Bubble House does not have a weight limit; however, it is highly recommended that no more than 4-5 children/adults go inside at one time.
For all inflatables that we offer, we recommend that participants are always of a similar age to ensure safety, especially for smaller children.
What should we do in preparation of a bounce/bubble house rental?
Measure! Make sure you know where you want your rental and any alternative locations in case your first choice doesn't work out. Also make sure that the space is ready for installation and that there is an easily accessible route for delivery. Clear the rental area of rocks, sticks, and animal droppings.
Are the bounce houses clean?
OF COURSE! Cleanliness is a top priority for us, not only to provide a safe and positive experience for our clients but also to maintain the quality of our equipment. We clean and disinfect before each event and do not book the same bounce house more than once during any given day to allow for proper care of each unit.
Is there a cleaning fee?
No, cleaning is included in the rental price. However, if any rentals are broken, stained, or excessively dirty there will be a $100 fee for small accidents and $400 fee for large accidents. Whether the accident is small or large will be determined by us.
What if there is no electrical access?
We can handle that! If you do not have a power source within 50ft of the bounce house we can provide a quiet generator with your rental for an additional fee.
Is your company insured?
We take the safety and security of our clients seriously. Bouncin Around Seatown is fully insured and licensed to provide bounce house rentals to the public. We are also registered vendors with multiple cities within King County.
How are the bounce houses secured?
Our #1 goal is to keep you and your loved ones safe so you can enjoy the fun! We follow and/or exceed the Consumer Product Safety Commission's (CPSC) protocols for staking/anchoring inflatables and use high-quality, durable equipment to keep our bounce houses attached and secured to the ground.
Do you require a deposit?
Yes, to secure your event date we require $100 as a deposit and the balance is due three (3) days before your delivery day/time. Deposits are non-refundable unless you request a cancelation more than seven (7) days prior to your event date. After that, we will keep your deposit but apply it towards a different date that falls within a full calendar year of your original booking date.
Do you do overnight rentals?
At this time, we do not. This doesn't mean you can't have a late party or event though. If you have an event that falls outside our normal hours let us know and we’ll see if we can accommodate you.
What forms of payment do you accept?
We currently accept credit/debit payments through our booking site.
How far in advance should I make a reservation?
The sooner the better! Depending on the type of event and what your bounce house needs are, we suggest that you book as soon as you can to make sure a bounce house will be available for your special day.
How do I reserve my event date?
Head to the "Book Now" tab on our website menu: pick your bounce house, any add-ons, and select your date and time. We will follow up shortly with your rental contract. Please note, a $100 deposit is due to reserve your event date and the balance must be paid in full three (3) days prior to delivery. If you still have additional questions, contact us by email bouncinaroundseatown@gmail.com or by phone (425) 998-7053 and we will walk you through each step of our party process!
How far do you travel?
We will go the distance to bring the bounce to your special event! We service all of King County, with free delivery included for all rentals within 15 miles of 98057. For deliveries father than 15 miles there is an additional fee depending on the distance needed to travel. That fee can range from $60 to $180.
What is your weather policy?
If only we could predict the weather! If conditions are questionable due to wind, rain, etc., we will contact you prior to delivery. In the event of cancellation due to weather, deposits/payments are non-refundable and will be credited towards a future reservation within one calendar year from the date of original booking. Please consider having a backup indoor option for your event so the party can go on regardless!
How long is the rental period?
The standard rental period for our bounce houses is four (4) hours.
The standard rental period for our bubble house is three (3) hours.
If you need the bounce/bubble house longer, we will try our best to accommodate you. We will set up at least 30 mins prior to your event and work with you on the best time to pick up!
Are balloons included?
We offer interior balloons for our bubble house. Otherwise, we can collaborate with a local balloon artist and give you a recommendation list upon request for exterior balloons.
Do you know of any indoor locations where a bubble/bounce house could be used?
We do have a suggested listed of locations. Link here. Please call to confirm that a bounce or bubble house can be used indoors at these locations. Please let the location know that Bouncin Around Seatown can provide a certificate of liability & insurance coverage.